QUESTIONS & ANSWERS
PLACING AN ORDER
Question |
Answer |
| I placed an order but want to change or cancel it. What can I do? |
Once you have placed your order, we cannot edit or cancel it. Please ensure you want to purchase the item before checkout, so we can maintain our shipment efficacy. |
| I received a promotion code/e-gift card. How can I use it? |
If you wish to use a promotional code or gift card, please enter the code once you have arrived at checkout, in the box labeled "Gift code or discount code". If you receive an error message or experience any other related issues, please feel free to reach out to us here. |
| Before placing an order, I would like to know about your refund & exchange policy. | Please read below about our return & exchange policies. |
| How can I purchase a e-gift card for somebody else? | Please follow this link to read about BELLEMERE e-gift cards. |